These are the sub-processors that Nimtelligence AB ("Nimt") uses to provide the Nimt service and that may process personal data on our customers' behalf, as described in our Data Processing Agreement.
Except for urgent replacements under section 5.4 of the DPA, we update this page at least 14 days before a new sub-processor starts processing our customers' personal data. To get these updates by email, write to privacy@nimt.ai.
| Provider | What they do | Personal data | Location |
|---|---|---|---|
| Amazon Web ServicesAmazon Web Services EMEA SARL | Hosting, databases, file storage, backups and AI models | All personal data stored in the service | Ireland. AI requests may be processed in other regions, including the USA.Safeguard: EU standard contractual clauses |
| ClickHouseClickHouse, Inc. | Database for tracking results and analytics | Names of people, or links to their pages, that appear in tracked AI answers. No account details. | IrelandSafeguard: EU standard contractual clauses |
| VercelVercel Inc. | Hosting parts of the service and the nimt.ai website. Routing requests to AI models from Anthropic, OpenAI, Google, Microsoft and Amazon, which Vercel engages under its own agreements without training on the data. | Any personal data in content processed by the service or sent to AI models | Global, including the USASafeguard: EU standard contractual clauses |
| MastraKepler Software Inc. | Tracing and debugging the AI agent | User IDs, and any personal data in work with AI features | EUSafeguard: EU standard contractual clauses |
| Grafana LabsRaintank, Inc. (Grafana Labs) | Monitoring, dashboards and alerts | User IDs and account data used in monitoring and dashboards | EUSafeguard: EU standard contractual clauses |
| SentryFunctional Software, Inc. | Error monitoring | User IDs and technical data about errors | GermanySafeguard: EU standard contractual clauses |
| PostHogPostHog, Inc. | Product analytics | Account details and how you interact with the service | GermanySafeguard: EU standard contractual clauses |
| Customer.ioPeaberry Software, Inc. | Sign-in codes, account emails and newsletters | Names, email addresses and account activity | EUSafeguard: EU standard contractual clauses |
| IntercomIntercom R&D Unlimited Company | Support chat | Names, email addresses and support conversations | USASafeguard: EU standard contractual clauses |
| PipedreamPipedream, LLC | Connecting the apps a customer chooses to connect | Account credentials for connected apps, and any personal data passing to and from them | USASafeguard: EU standard contractual clauses |
| Google WorkspaceGoogle Cloud EMEA Limited | Email and documents, including support and sales correspondence | Names, email addresses and correspondence | EU and USASafeguard: EU standard contractual clauses |