Beyond ranking: Understanding and improving brand perception with AI Sentiment Analysis

Knowing that AI models rank your brand highly is a win. But what are they actually saying? AI Sentiment Analysis is the tool that scrutinizes the linguistic tone of AI answers and reveals the hidden risk in your AI Visibility.

Sentiment measures the emotional tone—positive, negative, or neutral—in your brand mentions. This is crucial because LLMs filter and compile vast amounts of data, and it is the synthesized feeling that reaches the customer. Without this metric, you miss the most critical aspect of brand management in the AI-driven search.

1. The hidden risk in neutral answers

In the traditional PR world, the focus was on identifying and dealing with directly negative articles. In AIO, the threat is more subtle. An LLM might generate an answer that is technically neutral but cites a source with a negative tone, affecting user perception.

Why Sentiment is more critical than traditional PR measurement

  • LLM Filtering: LLMs synthesize facts, meaning your PR department can no longer just read one article. Sentiment Analysis looks at the AI output, which is the only version of the truth the customer sees.

  • Risk at High Ranking: The most dangerous situation is when your brand has high Ranking (Position 1) but negative Sentiment. It means the AI is recommending your brand, but with a negative description.

2. Sentiment in practice: Isolating vulnerabilities

Nimt.ai's Sentiment view uses advanced analytics to give you a detailed picture of where perception problems lie.

Use the Radar Chart for vulnerability analysis

The most effective way to visualize risk is through the Sentiment Radar Chart. This chart breaks down the Sentiment score by Tag (your specific product categories or topics).

  • Surgical Precision: The chart can reveal that while your brand is strong in "Product Performance," the Sentiment is strongly negative in the "Customer Service" tag.


  • Act Before Purchase: Fixing negative Sentiment in a Tag with high Transactional Intent is crucial to ensure customers complete their journey in the AI Search Funnel.

3. From risk to recommendation

Proactively managing Sentiment is directly linked to succeeding in the GEO Funnel. You must ensure the brand feeling is positive during the Decision and Purchase stages to secure the conversion.

Use Boost Actions to steer perception

Once you have identified a high-risk Tag via Sentiment Analysis, the next step is a Boost Action.

  1. Targeted Correction: Nimt.ai can suggest a Boost Action such as "Create a new, positively framed 'About Us' page to counteract negative Sentiment in the 'sustainability' tag."

  2. Verify the Effect: Once the action is complete, you can track whether the Sentiment score for that specific Tag improves. A positive Sentiment trend proves you have successfully implemented effective AI-driven search optimization.

Summary

Sentiment Analysis is your brand insurance in the AI-driven search. By measuring the emotional tone, and not just the existence of citations, you can proactively manage risks, ensure your high Ranking leads to positive recommendations, and thereby dominate the entire customer journey in the GEO Funnel.

January 25, 2026

5

MIN READ

Blog post

Blog post

Discover your brand's true emotional tone. Start tracking with Nimt.ai today.

HubSpot logo

Hubspot

Overview

Mentions

AI visibility

Share of voice

Ranking

AI brand strength

Sentiment

Citations

Source tracker

Domain comparisons

Boost

Boost actions

New

Project management

Prompt management

Project settings

Nimt.ai settings

Plans & Billing

Isak Gerre

isak@nimt.ai

I

AI visibility

AI visibility - Sales Software

AI visibility

Your visibility

70

Previous

Current

AI Brand Strength per Brand

Monitoring brand strength performance over time

All brands

Adidas

Under Armour

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Wilson

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Top list

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+1

1

HubSpot

🏆

70

+1

2

Salesforce

69

+7

3

Zoho

61

-2

4

Zendesk

61

+1

5

Pipedrive

58

+8

6

ActiveCampaign

54

+1

7

Freshworks

47

+4

8

Mailchimp

47

+2

9

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43

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10

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38

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Consideration

OpenAI ChatGPT

2025-11-10 - 2025-11-16

Discover your brand's true emotional tone. Start tracking with Nimt.ai today.

HubSpot logo

Hubspot

Overview

Mentions

AI visibility

Share of voice

Ranking

AI brand strength

Sentiment

Citations

Source tracker

Domain comparisons

Boost

Boost actions

New

Project management

Prompt management

Project settings

Nimt.ai settings

Plans & Billing

Isak Gerre

isak@nimt.ai

I

AI visibility

AI visibility - Sales Software

AI visibility

Your visibility

70

Previous

Current

AI Brand Strength per Brand

Monitoring brand strength performance over time

All brands

Adidas

Under Armour

Puma

Reebok

New Balance

Lululemon

The North Face

Gymshark

Wilson

Nike

Top list

#1: HubSpot

+1

1

HubSpot

🏆

70

+1

2

Salesforce

69

+7

3

Zoho

61

-2

4

Zendesk

61

+1

5

Pipedrive

58

+8

6

ActiveCampaign

54

+1

7

Freshworks

47

+4

8

Mailchimp

47

+2

9

Intercom

43

+7

10

Freshdesk

38

+1

Filters

Sales Software

Consideration

OpenAI ChatGPT

2025-11-10 - 2025-11-16

Discover your brand's true emotional tone. Start tracking with Nimt.ai today.

HubSpot logo

Hubspot

Overview

Mentions

AI visibility

Share of voice

Ranking

AI brand strength

Sentiment

Citations

Source tracker

Domain comparisons

Boost

Boost actions

New

Project management

Prompt management

Project settings

Nimt.ai settings

Plans & Billing

Isak Gerre

isak@nimt.ai

I

AI visibility

AI visibility - Sales Software

AI visibility

Your visibility

70

Previous

Current

AI Brand Strength per Brand

Monitoring brand strength performance over time

All brands

Adidas

Under Armour

Puma

Reebok

New Balance

Lululemon

The North Face

Gymshark

Wilson

Nike

Top list

#1: HubSpot

+1

1

HubSpot

🏆

70

+1

2

Salesforce

69

+7

3

Zoho

61

-2

4

Zendesk

61

+1

5

Pipedrive

58

+8

6

ActiveCampaign

54

+1

7

Freshworks

47

+4

8

Mailchimp

47

+2

9

Intercom

43

+7

10

Freshdesk

38

+1

Filters

Sales Software

Consideration

OpenAI ChatGPT

2025-11-10 - 2025-11-16

Stop guessing how LLMS see your brand. Nimt.ai tracks your visibility in real-time and gives you actions to become the #1 recommended answer.

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© 2026 Nimt.ai. All rights reserved.

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Stop guessing how LLMS see your brand. Nimt.ai tracks your visibility in real-time and gives you actions to become the #1 recommended answer.

Social

© 2026 Nimt.ai. All rights reserved.

Cookie settings

Stop guessing how LLMS see your brand. Nimt.ai tracks your visibility in real-time and gives you actions to become the #1 recommended answer.

Social

© 2026 Nimt.ai. All rights reserved.

Cookie settings